GTA Online players in every region have been reporting a specific error in the game that's preventing them from logging on and enjoying Rockstar's sandbox title, in the midst of a wider GTA 5 down issue.
One of the most common errors players are reporting online is an error message that reads:
"Files required to play GTA Online could not be downloaded from the Rockstar Games Service. Please return to Grand Theft Auto V and try again later."
Generally speaking, this issue is related to scheduled and unscheduled server maintenance Rockstar is carrying out on the game's 'back end', though some enterprising players have figured out a way to get around the issue.
'Files Required' Error fix – PC
PC that are seeing the "files required" error message appear on their screens can take a pretty direct route to fix the issue.
If you're playing on a Windows PC, navigate to your Windows Firewall settings, find the 'Outbound files' option, and ensure GTA5.exe is unblocked.
The Windows Firewall settings are generally located in the Control Panel. Find the Firewall Settings, go to Advanced settings and select "Outbound rules".
If GTA5 .exe file is blocked, right-click and select 'allow'.
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'Files Required' Error fix – Consoles
Console players may be required to change their DNS settings in order for GTAV to run properly if you keep getting this message.
The ideal DNS settings for the game to connect to the servers properly appear to be:
- Primary 22.214.171.124
- Secondary 126.96.36.199
In order to do this on Xbox One :
From the Xbox One home screen, go to Settings > Network > Advanced settings > DNS settings > Manual.
(If Settings doesn't appear on the home screen, select My Games & Apps, then Settings.)
In order to do this on PS4 :
From the PS4 home screen, go to Settings > Network > Setup internet connection. Choose your connection type, Choose Custom setup, select Automatic IP address settings, "Do Not Specify" DHCP Hostname, then head to DNS Settings, and choose Manual.
We hope this helps!
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